To Our Valued Customers,
foremost, we hope everyone is staying healthy and safe during this difficult
time. We are looking forward to our chance to reopen and welcome all our
customers back, although we still have no update from the governor as to when
that will be. We will continue to keep
updates posted on our website as we hear more.
Sadly, we have not been given clear direction in recent updates from the
authorities in regard to our timeframe for reopening.
we want to thank everyone for being patient with us while we navigate the ever-changing
deadlines, guidelines, and restrictions for being able to reopen. It had a huge
impact on our normal timing and payout procedure for league prize money and
refunds for pre-paid weeks. Our goal
throughout this delay was two-fold; We wanted to be able to bring everyone back
together one last time to celebrate the abrupt end to our league season and pay
out all the seasons prize money in a normal fashion. On the other hand, we wanted to maintain the
safety of our customers and our employees.
It has become apparent that we will not be allowed to do this any time
In an effort to safely distribute
everyone’s money, as well as follow current state and local rules and
regulations, our plan is as follows:
We will hand out personalized
checks through our Batting Cage service window on the West end of the
building. We will be handing these
checks out August 5th through August 9th from 4pm to 7pm
each of these days. The facility will remain closed during this time and no one
will be allowed to enter the building for any reason. Each league bowler will
have a check in their name, bowlers who bowled in multiple leagues will have
one check with an itemized breakdown for each league. Each person that comes to
collect their checks will need to initial on their respective league check-in
sheet similarly to the way you would make a league payment at the front desk.
You may only collect checks for yourself or any immediate family member. Any
questions or concerns can be directed to Tammy at 503-642-2161 ext. 203. Any
checks that are not collected will be securely held until we can reopen to the
public. You may also leave your checks to be applied to a future season. If a
line forms at the service window we ask that you abide by the social distancing
rules while you wait in line.
Again, we greatly appreciate
everyone’s patience as we continue to navigate these uncharted waters. We are
very much looking forward to the day we can welcome everyone back into our
facility. When that time comes, we will
continue, as we always have, to do everything we can to maintain a clean and
safe establishment. These, along with many new protocols, will ensure Park
Lanes remains a safe environment for our customers and our staff members.
Park Lanes Family Entertainment Center
First and foremost, thank you yet
again for your patience as we continue to navigate these difficult times. We have had to make some quick, tough
decision over the last few months, like many businesses around the world, as we
all keep the future in mind. These decisions
have made it difficult to reach us at times and we greatly appreciate your
understanding. We are confident that these actions along with the continued
support from our local community will allow us to come back stronger than ever.
Washington County enters phase one of the reopening plan, we thought it would
be a good opportunity to update all of you on how Park Lanes fits into the
county’s three phase plan. Although
there are still a lot of unknowns at this time, we have reason to believe that
bowling centers will be included in phase two of the county’s plans. We have
yet to know a specific date on when the second phase will begin in Washington
County, but we are hopeful that it will be towards the end of this month. Of course, we will continue to update our
website and google business page to reflect the information once its released.
the next couple of weeks, we will finalize the league standing sheets, sort out
the prize money and organizing all pre-paid league fees to be refunded to our
bowlers. Although we do not have a concrete date or plan in place for
disbursing these funds in a safe and timely manner, we wanted to inform all of
you that it is in the works. We will notify you via phone and/or email once we
have a final plan in place. We are also working on a revised Summer League
schedule for those of you that are interested in getting back out on the lanes.
The schedule will be posted on the website as soon as it becomes final.
staff has worked hard over the last few months to get the facility ready for
our customers once it is deemed safe to welcome you back. Although we feel we
have always done a great job keeping our facility safe and clean, we have
implemented some additional policies and procedures to make sure we are doing
everything we can to keep our customers and our staff as safe and healthy as
possible. A list of these actions will be posted throughout the facility, once
we reopen, as well as on our website under the COVID-19 tab.
always, we look forward to seeing all of you back at Park Lanes. Until then, if
you have any questions or concerns, please email firstname.lastname@example.org or email@example.com. They will do their best to respond as quickly
Park Lanes Family Entertainment Center
As we all know by now, change
seems to be the only constant during these difficult times. As these changes
are issued by our governing bodies, we will do our best to keep you informed on
how our business is impacted. The health and safety of our customers, staff, and
our community continues to be our top priority. As some of you know, the initial
plan requiring us to be closed for four weeks was extended indefinitely by Governor
Brown last week.
know a lot of you may have questions about our plans moving forward regarding
our leagues. The uncertainty of when we are going to be able to reopen our doors
makes it difficult to have a concrete plan in place at this time. However, there
are several options that we will explore once there is a more stable timetable
in place. Although we have yet to make decisions on specifics, we wanted to make
it clear that we will NOT be charging our bowlers for weeks that weren’t bowled
due to the closure. Once a concrete decision is made regarding the future of
the current leagues, we will credit our bowlers any remaining balance via
refund or apply the credit to a future league (Summer 2020 or Fall/Winter 2020-21).
this extension requires us to remain closed for all customer related activities,
we still have limited staff working on projects throughout the facility. Other staff members will be working remotely
for the remainder of the COVID-19 related closure, managing the needs of our
customers via email. As always, we are here for you during these unprecedented
times. If you have any questions or concerns, please feel free to contact Joel Johnson
at firstname.lastname@example.org or Tammy Jurgens at email@example.com. We will do our
best to respond in a timely manner.
remain hopeful that the actions taken by the state and local government will
allow an expedited return to normalcy in the near future, and we look forward to
being able to welcome you back into our facility once it is deemed safe to do
We would like
to take this opportunity to thank everyone for their loyalty and continued
support during this most challenging time. We very much appreciate each one of
The health and safety of our customers,
staff, and our community are of the utmost importance. As most of you may have
heard by now, the governor of Oregon has implemented restrictions that directly
affect businesses such as ours. With these two things in mind, it is with a
heavy heart that we press pause on all our leagues and other customer related
activities, effective immediately (3/17/2020).
The initial plan requires us to be closed for four weeks. We are hopeful that the actions taken by the state
and local government will allow an expedited return to normalcy, and we look forward
to being able to welcome you back into our facility once it becomes safe to do
Although we will remain closed for all
customer related activities during this time, we will have limited staff
working on projects throughout the facility and managing the needs of our
customers via phone and email. As always, we are here for you during these
unprecedented times. Please keep in mind that the hours our staff will be available
via phone and email may differ from our normal hours of operations. With that being said, I am confident we will still
be able to handle the needs of our customers in a timely manner.
Park Lanes Family Entertainment Center
P: (503) 642-2161 ext.3